PRIVACY POLICY

FINETOUCH SYNERGY SDN. BHD. 

Effective Date: 26 March 2026

1. Introduction

FINETOUCH SYNERGY SDN. BHD. (“Company”, “we”, “us”, or “our”) is committed to protecting and respecting your personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, or corporate communications.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name

  • Company name and designation

  • Contact information (email address, phone number)

  • Business address

  • Any information submitted through forms on our website

  • Technical data such as IP address, browser type, and website usage data

We only collect personal data that is necessary for legitimate business purposes.

3. Purpose of Processing

Your personal data may be collected and processed for the following purposes:

  • Responding to enquiries and communication requests

  • Providing access to corporate documents and materials

  • Managing stakeholder engagement

  • Improving our services and website functionality

  • Complying with legal and regulatory obligations

We will not process your personal data for purposes unrelated to the above without your consent, unless permitted or required by law.

4. Disclosure of Personal Data

We do not sell, rent, or trade personal data.

Your personal data may be disclosed to:

  • Internal authorised personnel

  • Professional advisers (legal, auditors, consultants)

  • Service providers supporting our IT systems and website operations

  • Regulatory authorities where required by law

All third parties are required to handle your data confidentially and securely.

5. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Accidental loss

  • Disclosure or misuse

  • Alteration or destruction

However, no online transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or reporting requirements.

7. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Withdraw consent (where processing is based on consent)

  • Request restriction or deletion of your data, where legally permissible

Requests may be submitted using the contact details below.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance user experience and analyse traffic patterns. You may adjust your browser settings to refuse cookies; however, certain website features may not function properly.

9. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

FINETOUCH SYNERGY SDN. BHD.
Email: finetouchsynergy@gmail.com
Phone: 012 219 3059